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Cashback Status Related

1. What does Pending Cashback mean?

Pending Cashback means we have tracked your transaction at a retailer via CashKaro & it has been acknowledged by retailer as well. However, since this is still within the Return or Cancellation period you cannot transfer or redeem this Cashback yet.

For example: If you make a purchase from Jabong.com through CashKaro you will get an email from us acknowledging that you have Pending Cashback of Rs.XXX within 5 minutes.

Now, once the cancellation/return period is over, Jabong.com will confirm Cashback and pay us from their end. Once we get this confirmation your Rs.250 will go from Pending to your Confirmed status. However, if you cancel your order, the Cashback is cancelled as well.

2. What does Confirmed Cashback mean?

Confirmed Cashback is what has been approved as a valid purchase from retailers. Once you have Rs.250 or more Confirmed Cashback you can transfer it to your Bank Account via NEFT or redeem it as an Amazon / Flipkart Gift Cards.

3. What does Requested Cashback mean?

Once you request for payment of your Cashback via a bank transfer or as a Gift Card the status of your Cashback changes to Requested. You will receive an email with details about your requested Cashback.

4. What does Paid Cashback mean?

Once your Requested Cashback is sent to your Bank (or Email if you redeem as gift card) the status of your Cashback changes to Paid.

5. What does Cancelled Cashback mean?

In certain cases like cancellation of order or in case the retailer declares your transaction as invalid, the status of your Cashback changes to cancelled. This means we have not been paid by the retailer and therefore will not be able to pay you any cashback.

How it works?

Disclaimer

Mastercard Shop Perks is a platform hosted by Mastercard’s authorised technology party Pouring Pounds India Private Limited (“CashKaro”) only for display of offers extended by Merchants to eligible Mastercard cardholders. Mastercard is not selling/rendering any of these Products/Services offered by Merchants. Mastercard is neither guaranteeing nor making any representation with respect to the offers made by CashKaro or the Merchants . Mastercard is not responsible for sale/quality/features of the Products/Services under the offer. If the Customer proceeds from here, any purchase of a Product/Service will only be through the Mastercard's credit/debit /prepaid cards facility. The Products/Services offered by Merchants may also be available at other stores/online platforms. The Customer's discretion is advised in this regard and proceeding hereunder indicates consent and approval to these terms.